This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
How do we use your personal information?
Any of the information we collect from you may be used in one of the following ways:
Generally to fulfill any orders placed through the Site.
To personalize your experience, your information helps us to better respond to your individual needs.
To effectively respond to your customer service requests and support needs.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Security of Your Personal Data
To protect your personal information, we take reasonable precautions and follow industry-standard procedures to ensure that it is not inappropriately lost, misused, accessed.
We implement a variety of security measures to maintain the safety of your personal information.
Complaint policy
The company is dedicated to providing excellent customer service and maintaining a healthy customer
relationship at all levels from CEO down. We have a Complaints Policy to ensure all complaints are handled
as efficiently and effectively as possible.
We treat as a complaint any expression of dissatisfaction with our service which calls for a response. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.
How to make a complaint
You can make a complaint by contacting us at: contact@fastcrochet.com
California Online Privacy Protection Act Compliance
We have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. If you are a resident of California you have the right to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA, we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by e‑mail at: contact@fastcrochet.com